Welcome to our service center.

Before you start telling us about your watch, please make sure you have an official, valid dated proof of purchase for it. Please note: All fields are mandatory. Thank you.

  1. First name
    Please indicate your first name.
  2. Last name
    Please indicate your last name.
  3. Address
    Please indicate your address.
  4. City
    Please indicate your city.
  5. Zip
    Please indicate your zip code.
  6. Country
    Please indicate your country.
  7. Phone number (day time)
    Please indicate your phone number during day time.
  8. Purchase location
    Please select the purchase location.
  9. Purchase Date
    Please indicate the purchase date.
  10. Model
    Please select your model.
  11. Serial Number (back of watch)
    Please enter the number on the caseback
  12. Issue

    Please indicate the issue you're having.
  13. Please describe what's wrong
    Please give a short description of the problem.
  14. Your email
    Please indicate a valid email address.
  15. Problem photo (jpg,png,gif,pdf)
    Invalid Input
  16. Proof of Purchase
    Invalid Input
  17. Please type this string of characters
    Please type this string of characters   RefreshInvalid Input


Just ask, our legendary secretary will answer.

We like you almost as much as Ingrid. Here's your chance to tell the world you feel the same about us.